Track Your Order

Every Claire & Belle order ships with tracking. As soon as your parcel is dispatched, an email with your tracking number and a direct tracking link is sent to your inbox.

Following your delivery

Use the link in your shipping confirmation, or open our Track Your Order page at any time to see where your parcel is. Tracking can take 1 to 3 business days (Monday to Friday) to show its first movement after dispatch, while the carrier scans the parcel into its network.

Tracking not updating?

A tracking status that pauses for a short time is normal, especially between carrier hubs. If nothing has changed for several business days, or the delivery estimate in our Shipping Policy has clearly passed, send your order number to hello@claireandbelle.com and we will follow up with the carrier for you. You can also reach us through our Contact Us page.

Contact Information

Store name: Claire & Belle
Company name: Ecomsonic LLC

Company address: 1603 Capitol Ave, Ste 413 E227, Cheyenne, WY 82001, United States
Warehouse address: 2566 Sunnyside Farms Ave, Johns Island, SC 29455, United States

E-mail: hello@claireandbelle.com
Phone number: +1 (815) 393-2193

Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (EST)

We aim to respond within 24 hours.